Frequently Asked Questions
- How closely do supervisors oversee care to ensure quality?
- What type of employee screening is done?
- Are agency staff members available around the clock, seven days a week, if necessary?
- Does the agency on-call assistance 24 hours a day?
- Do you actually provide services between assisted living facilities or nursing homes?
- What type of insurances and payment do you accept?
How closely do supervisors oversee care to ensure quality?
First, DOHC makes it a point to match a client with an aide he or she will have a good rapport with. We then continuously talk directly to our clients to ensure their satisfaction with the service their receiving. Furthermore, we periodically supervise visits.
What type of employee screening is done?
All our caregivers are screened and personally interviewed. A detailed background check through the state of Florida is performed. In addition, our caregivers are required to have a valid driver’s license.
Are agency staff members available around the clock, seven days a week, if necessary?
Yes, our staff is available 24 hours a day 7 days a week.
Does the agency provide on-call assistance 24 hours a day?
Yes. First, DOHC makes it a point to match a client with an aide he or she will have a good rapport with. We then continuously talk directly to our clients to ensure their satisfaction with the service their receiving.
Do you actually provide services between assisted living facilities or nursing homes?
First, DOHC makes it a point to match a client with an aide he or she will have a good rapport with. We then continuously talk directly to our clients to ensure their satisfaction with the service their receiving. Furthermore, we periodically supervise visits.
What type of insurances and payment do you accept?
Debbie-Ola Home Care is a small private agency and only accepts private pay.